P2P Terms of Use
Basic Transaction Principles:
- Carefully review the conditions stated on the listing description page before initiating a transaction with a counterparty to avoid potential disputes. This will help you better understand the terms of the transaction and avoid misunderstandings.
- Ensure that your chosen payment method when placing an order matches the payment method specified in the listing description. This is necessary for the correct and timely execution of the transaction and to reduce the risk of payment errors.
- Avoid conducting cryptocurrency transactions through third-party platforms such as social networks and messengers. The P2P trading platform is not responsible for losses or damages resulting from transactions conducted outside the P2P platform. ABCEX regulates transactions between buyers and sellers and provides support only for users on its platform. ABCEX does not participate in the P2P transactions themselves.
- In the event of a dispute over a P2P transaction, you must cooperate during the investigation and provide a timely response within the established deadlines. The investigation is purely mediative and aims to help resolve the dispute with your P2P counterparty. Cooperation may include providing necessary information, evidence, or documentation upon request from the ABCEX P2P trading platform. Failure to comply with this requirement may result in a decision against you.
- If a dispute arises with another participant after the completion or cancellation of an order, you agree that we have the right to freeze the disputed assets for investigation. We may also transfer the frozen assets to the other party if no evidence is provided in your favor during the investigation.
- Nothing in these terms obligates us to resolve the dispute in your favor. We provide a mediation solution in good faith. Given the nature of P2P transactions, you assume risks along with your counterparty. We do not act as arbitrators, and you release us from obligations related to providing mediation solutions.
- Do not use obscene or offensive language when using the P2P Trading Platform. This applies to live chat with other users and customer support representatives, as well as when reviewing orders.
- These terms are effective from the date of publication and may be periodically revised or improved. Changes take effect from the date of publication.
- Immediately cease using the P2P Trading Platform services if you disagree with any changes or improvements to the terms.
- Continuing to use the P2P Trading Platform services indicates your full understanding and acceptance of the above rules, including periodic changes or improvements, and your agreement to comply with them.
- Risk Awareness: Users must be fully aware of all risks associated with P2P transactions. These risks include, but are not limited to, the volatility of digital asset values, the possibility of counterparty insolvency, and the risks related to compliance with legal requirements for currency transactions. Understanding and acknowledging these risks is a mandatory step for all participants.
- Knowledge and Experience: You must possess sufficient knowledge and experience in investment to adequately assess the risks associated with P2P transactions. This includes understanding the nature of digital assets, the mechanics of the P2P platform, and potential financial consequences. Assuming full responsibility for all risks is a fundamental principle of participating in such transactions.
- Confidentiality of Personal Data: For the safety of all parties, you must not disclose personal data (including information used in social networks and messengers) in transaction terms or in automated messenger replies. This is necessary to prevent fraud and protect personal information from unauthorized use.
- Prohibition on Sensitive Words: You must not use sensitive words such as ABCEX, local banks, payment systems, or your username/nickname. This rule is designed to prevent unauthorized use of brands and ensure confidentiality.
- Prohibition on Multiple Accounts: The platform strictly prohibits the use of multiple accounts for conducting P2P transactions. If such accounts are detected, ABCEX reserves the right to prohibit all related accounts from conducting transactions. This is necessary to prevent fraud and manipulation.
- Reading and Understanding the Policy: You are required to carefully read and understand this Policy and all terms and conditions of the ABCEX Platform. Additionally, consulting professionals is recommended to make an informed decision regarding the appropriateness and methods of conducting P2P transactions. This contributes to increased awareness and risk reduction.
- Platform Neutrality: The ABCEX Platform does not directly participate in P2P transactions. Therefore, any disputes between users regarding such transactions are not related to the platform. ABCEX is not obligated to resolve such disputes and bears no responsibility for financial or other liabilities, including compensation for losses.
- Reasonable Platform Actions: You agree and permit the Platform to take any reasonable actions to protect its legitimate rights and the rights of other users. This may include canceling transactions or disabling account functions under certain circumstances. These measures are necessary to ensure platform security and compliance with rules.
- Payment Methods: Payment methods displayed on ABCEX P2P represent user transaction options in legal currency. ABCEX does not establish business relationships with the payment methods presented on the Platform. This means that ABCEX is not responsible for operations conducted using these payment methods.
- Seller Identity Verification: When transferring payment to the seller's bank account, you must verify that the seller's name matches the name confirmed and registered on the ABCEX platform. ABCEX is not responsible for losses or liabilities arising from errors during verification or failure to confirm the seller's identity before transferring payment. This is important to ensure transaction security and prevent fraud.
- Compliance with Platform Identity Verification Requirements: Every user must comply with all platform-established rules regarding identity verification and credentials. This includes ensuring the legality of all accounts displayed on the Platform. Accounts must be registered and used in accordance with legal norms. Any non-compliance with these requirements may result in account functionality being disabled.
- Cooperation with the Platform: In the event of money laundering suspicions, users must actively cooperate with the Platform. This includes providing all necessary documents and information for verification. If risk control measures are in place, users must assist the Platform in their implementation. Refusal to cooperate may result in account blockage and function limitations.
- Disabling Account Functions: The Platform reserves the right to disable all or part of a user's account functions if non-compliance with requirements is detected. This is a precautionary measure aimed at preventing the use of the Platform for illegal activities, including money laundering.
- Responsibility for Transaction Legality: The user bears full responsibility for the legality of their transactions in accordance with applicable law. The Platform is not responsible for verifying the legality of each transaction. However, to comply with laws and protect all participants, the Platform may check the legality of transactions and their compliance with local laws if necessary. The Platform has the right, but not the obligation, to conduct such checks.