Fraud Prevention

Official ABCEX domains, email addresses, and support accounts, plus practical ways to recognize scammers impersonating the exchange.

Fraudsters disguise themselves as official support: they use similar logos, names and communication styles to inspire trust. Their goal is to obtain passwords, confirmation codes, and transaction data. They tend to be assertive and create a sense of urgency.

Simple Security Rules

  • Always check which account the message came from.
  • Never share passwords or SMS codes. Legitimate support agents do not ask for them.
  • Do not click on suspicious links, especially from private messages.
  • If in doubt, contact support yourself through the official website or app.

Official Domains and Emails

  • abcex.io - Main domain
  • abcex.pro - Reserve domain
  • abcex.su - Reserve domain

If the main domain is temporarily unavailable, use any of the backup domains - all platform functions and full access to your funds and account are available through them.

System emails

Official system emails come from the domain email abcex.pro (for example: notify@abcex.pro). Add this address to your trusted senders so you don't miss important notifications.

Be careful

All sites using the ABCEX name in other zones (.com, .ru, .net, .org, etc.) have no relation to the platform and can be used by scammers. Always check the domain before logging into your account.

Official support accounts

Attention is the main tool

The better informed you are about threats, the harder it is for scammers to achieve their goals. Check your contacts and don't rush.

Frequently asked questions

How can I distinguish official support from a scammer?

Check your nickname with the official list above. ABCEX employees never ask for a password, 2FA codes or seed phrase. Any urgency and pressure is a sign of fraud.

How can I verify that an email from ABCEX is genuine?

Official system emails come from the domain email abcex.pro (for example, notify@abcex.pro). Check the sender's address and do not click on links from suspicious emails - open the site manually.